Shipping Policy

At Cherie Kids, we strive to provide a seamless shopping experience with efficient and reliable shipping. Please find our shipping policy outlined below:
  1. Shipping Destinations: We ship to addresses worldwide.
  2. Processing Time: Orders are typically processed within one business day of receiving payment. During peak seasons or high-volume periods, processing times may be longer. We will notify you via email if there are any delays in processing your order.
  3. Shipping Times: Shipping times vary based on the destination and product stock, usually 3-7 business days
Please note that these are only estimates and cannot be guaranteed. Shipping times may be affected by factors such as customs clearance, carrier delays, or adverse weather conditions.
  1. Shipping Costs: Shipping costs are calculated at checkout based on the destination, shipping method, and package weight.
  2. Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package using the carrier's website or the provided link in the email.
  3. Customs and Import Taxes: Customers are responsible for any customs fees, import taxes, or duties that may apply to international shipments. We are not responsible for delays due to customs clearance.
  4. Undeliverable Packages: If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply.
  5. Lost or Damaged Packages: If your package is lost or damaged in transit, please contact our customer support team at customerservice@shopcheriekids.com as soon as possible. We will work with you to resolve the issue and, if necessary, file a claim with the carrier.
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. Our customer support team is here to help!